Critical Applications

'The partnership with Attenda has given us the opportunity to focus our own internal IT resources into projects and activities that add value to the business; knowing that our core SAP systems are in safe and trusted hands.'



Critical Applications

All businesses have critical applications that they rely upon to function effectively. Due to their criticality, if these applications were unavailable, the business would not be able to operate – with huge impact on revenues, reputation and customer satisfaction.


We manage our Clients’ critical applications, including Enterprise Applications, E-business applications and client-specific line-of-business applications. All of these applications require a core set of service components that provide stability and security for the applications, and deliver the performance and availability demanded. With downtime measured often resulting in lost revenue, increased costs and significant impact on reputation, we assure 24 x 7 application availability, to the consumer of that IT service, thus delivering the desired business outcome.

We ensure that your business critical applications are always available to your internal and external users – delivering the availability, performance and security that you require for these applications. Your IT services are assured – backed up by our proven expertise and reputation in managing business critical applications for some of the UK’s leading mid-market organisations. We manage your risk – our managed services are built upon best practise accredited operations, to an agreed business level SLA, with flexible commercial contract arrangements.

Whether your IT strategy embraces cloud computing, dedicated traditional, or virtualised infrastructure or a hybrid computing solution, our Critical Applications managed services act as an extension to your in-house resources, allowing you to selectively outsource the operational management of these critical applications, so that your in-house teams can focus on achieving your strategic goals, through the development and application of new technologies. Case Study

“Attenda understands our business and is willing to take on a degree of risk, giving us confidence in their commitment to our business objectives.”

Reed case study

Other Critical Applications clients include:


 A partnership with Attenda not only ensures that you can implement the optimum solution for your business both now and in the future; but also creates the complete peace of mind that your business critical applications are in safe and experienced hands.