Attenda white papers are written in collaboration with leading industry experts to bring our clients the most up to date information, across a wide range of topics, in a constantly changing industry.
Attenda's IT Service Management Platform - Attenda M.O.
This document has been written for Attenda clients and prospective clients to provide an overview of Attenda's unique operations platform, Attenda M.O., the benefits that it delivers and how these are achieved. Attenda M.O. reflects Attenda's philosophy on the effective and efficient delivery of IT Services.
This White Paper explains how Attenda provides a way for businesses to achieve their IT goals, whilst avoiding the pitfalls of wholesale outsourcing or uncontrolled consumption of public cloud services.
Choosing the right IT Outsourcing Managed Service Provider
Pressures to reduce IT budgets, resource limitations, increased demand for business agility and the need to improve service levels, are forcing CIOs to rethink their IT strategy. Outsourcing the IT infrastructure to a Managed Service Provider can improve cost management, reduce business risk and add business value, but choosing the right outsourcing service provider is not an easy task.
This White Paper looks at the key factors that should be taken into consideration to ensure that you select the right outsourcing partnership for your business.
Managing Enterprise Agility
The vision of a real-time IT infrastructure is compelling and promises to deliver services to the business with the same availability as utilities. Cost reductions will be achieved through virtualisation and consolidation; and autonomic behaviour will be pushed down to all levels of the infrastructure.
This White Paper looks at the business drivers and technology advances that will provide the foundation for high availability, dynamic scalability and manageability of infrastructures across enterprise applications, creating IT agility.
Migration Lifeline
Consolidating your infrastructure to the management of a single provider can dramatically reduce your IT operations expenditure and, in some cases, by up to six figures. However, the process of migrating critical infrastructure can be complex and risky.
Based on our experience of managing over 90 real-life migrations for some of the UK's leading blue chips, retailers and financial service providers, Attenda has compiled the Migration Lifeline, a guide and sample project plan to managing a successful infrastructure migration.
Web Application Security
Over 80% of hacking incidents occur because of Web Application security flaws. This guide outlines the various types of application insecurities and for the more technical, demonstrates how to check if your Web Application is vulnerable to basic attacks.
Web Application Vulnerability Assessment - Example report
This Example Report summaries the results and observations of a Web Application vulnerability test which aims to discover any opportunities for successful application attacks, information gathering, appends to social engineering attacks, as well as identifying areas in the application where changes could enhance security.
Developing .NET Applications for Manageability
Many organisations find that keeping their sophisticated Microsoft .NET based applications working is an real struggle. A major cause is often that the traditional approach to development encourages a focus on functionality at the expense of an equally valuable property of successful applications: manageability.
As more applications are developed and implemented in the Microsoft .NET environment, developers need to add the equally important demands of manageability to their traditional emphasis on functionality.
The best practice guidelines contained in this paper are based on the best elements of the methodologies employed by Attenda and Avanade and are designed to ensure that the need for eventual manageability is both appreciated and taken into account at every stage of the development and implementation process.
How safe are your business critical IT systems?
The reliance of organisations on their IT systems to provide core business functions has grown exponentially in the last 20 years with little sign of abeyance. However, many businesses still house their IT systems in internal computer rooms or Data Centres which were designed long before IT infrastructure occupied such a pivotal role in their business.
Many of these facilities have fallen dangerously behind the required standards of security, power supply and environmental control and now offer a level of protection that is disproportionate to the criticality of the internal systems or Internet applications they house.
This paper has been written to alert IT decision makers to the risks associated with running mission or brand critical business systems from Data Centres or computer rooms that provide insufficient protection. It is intended to provide a checklist with which IT decision makers can audit their own Data Centres and assess their suitability against the importance of the availability they would like to deliver.