The Challenge
Staffcare decided to implement its solution as Software as a Service (SaaS) rather than the more traditional on-premise software licence model. Launched in 2004, Staffcare , with flexible, online access and Human Resources (HR) self service, is one of the most advanced employee benefit communication and administration solutions available. The challenge for Staffcare was to expand capacity to meet growing demand, ensure complete resilience with an increasing load, and to meet the stringent security requirements of large businesses.
The Solution
Attenda was appointed to provide Staffcare with a fully managed service, enabling it to migrate from its previous shared hosting arrangement. Attenda worked in collaboration with Staffcare to design the architecture for a 24 x 7 hosting environment. With availability and capacity as key requirements, it was essential that the architecture had no single point of failure and sufficient capacity should one part of the infrastructure fail.
Business benefits
- Consistent and reliable service availability for clients
- Easy scalability with agility and flexibility to grow
- Total SaaS solution for clients, with no added costs
- Internal resources free to focus on development
- Attenda manages multi platform support & upgrades
- Consistent ITIL approach to new software releases
Client comment
"Easy scalability was an important factor and we now have the scope and agility to grow over the period of our contract without paying for extra capacity up front."
Phil Hollingdale, CEO, Staffcare