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Aligning service delivery to maximise the availability of our 18 line of business applications, for our global users. 

The Challenge

Regus wanted to align its service delivery and SLA to business and application needs. The business required an outsourced data centre solution for the critical applications and services supporting its global operations. It was looking to work with an agile and responsive service provider who could deliver high availability, security and performance, to augment its own internal team.

The Solution

Attenda designed and implemented a highly agile, resilient and scalable IT services platform that was responsive to the business dynamics, architected around each of Regus’ applications and its importance to the business. The solution utilises best of breed technologies, taking advantage of Attenda’s shared infrastructure and monitoring platform, with hybrid and virtual infrastructure across two data centres. Attenda proactively manages the solution to the application level, across all technologies.

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Client Comment

“Attenda has demonstrated that as a totally focused IT managed services provider, it can provide us a more agile and cost effective infrastructure services solution, to meet our current and future business needs.”

Business Outcome

  • Alignment of service delivery and SLA to business and application needs
  • Fully managed platform for 18 line of business applications
  • Tailor-made resource model to augment internal teams
  • Effective risk management for migration & transition phases
  • Ability to deliver innovative new services and attract new types of clients

Relevant Services

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