Our Approach

Our Business Critical IT approach delivers a unique blend of business outcome focus, together with a structured engagement methodology, and supporting services & infrastructure.

Our Approach

Winning companies are those first to anticipate new opportunities, take advantage of disruptive events and respond quickly to competitive manoeuvres; this capability can only be realised through a very different approach to technology and service. We call this approach - Business Critical IT - the combination of business outcome focus, structured engagement methodology and supporting services & infrastructure.

Our managed services, consultancy and key capabilities address broad IT issues. Through the coherent grouping of services and capabilities, we aim to solve a specific set of business problems of challenges, backed by our credible track record. Our proven operational foundation ensures that our Clients can achieve better business outcomes, whilst supporting innovation and optimisation. This enables Clients to focus on strategy and their business - making them more competitive.


Consulting Services

Today’s business survival depends upon IT innovation, so CIOs must play a more strategic role in driving new revenue and reducing costs. However, they face intense challenges as the pace of business and technology transformation continues to accelerate.

Our role is to help CIOs concentrate on delivering higher levels of business value in the form of new IT services, while providing the agility and scalability needed to deliver IT innovations quickly and efficiently. The pressure on IT departments to deliver service excellence, whilst constantly driving down cost, is immense. However, it is essential to have a holistic view and sufficiently detailed view of your IT estate to manage change and implement an effective program of continual service improvement.

This is where Attenda’s Consulting & Professional Services (CaPS) Team can help:

Our portfolio of Business and Technology Consulting and Professional Services complement and enhance our IT Managed Services. Delivered by specialist consultants, with the right experience to do the job in hand, CaPS provides a range of business and technology management services that have been specifically designed to meet our Clients’ needs.

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Client Comment

“Attenda felt and behaved like genuine, committed colleagues, as part of the overall UCAS team; Confirmation and Clearing would not have been a success without the dedication and professionalism of Attenda.”

UCAS case study

View CaPS Services Catalogue >


Working at a strategic level, we can provide Consulting Services across the core areas of business and technology management. In addition to our core CaPS Services, we can offer tailor-made services based on our standard Review-Design-Change approach, enabled by proven, fast-track engagement techniques and operating models, shaping client-specific CaPS services to tackle complex business problems quickly and effectively; helping our Clients to make the right choices.

Our Professional Services can provide you with Program Managers, Project Managers, Business Analysts, Solution Architects and Technical specialists to support your internal project teams.

Of course, our Consulting and Professional Services are delivered with the same passion for Exceptional Service and Client Satisfaction for which we are renowned, ensuring that we can build long-term Client relationships.